Royal88 Privacy Policy – Our Commitment to Protecting Your Personal Data

Royal88 ("we", "platform", "company") operates an online entertainment and betting platform serving players in Malaysia. We take your privacy seriously and are committed to protecting the personal information you share with us.

This Privacy Policy describes our data management practices and applies to all your interactions with Royal88 — whether via our website, mobile app, or any other service channel. This covers:

• The types of personal information we collect from you.
• How and why we use that information.
• Who we share your information with, and under what circumstances.
• How we protect your information.
• Your rights regarding your personal data.

This policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) (Act 709). As a platform serving Malaysian players, Royal88 regards PDPA compliance as a core responsibility, not merely a legal obligation.

Depending on how you interact with the platform Royal88, we may collect various categories of personal information:

Royal88 collects your personal information through a variety of methods:

• Account Registration: When you register a new account with royal88, you provide your identity and contact information directly.
• KYC Process (Identity Verification): During the identity verification process prior to your first withdrawal, you will be asked to upload a copy of your identification document.
• Financial Transactions: When you make a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), or any other approved payment method, your transaction details are recorded automatically.
• Platform Usage: Technical data such as IP addresses, device types, and browsing behaviour is collected automatically via cookies and similar tracking technologies.
• Communications: When you contact Royal88 customer support via live chat, email, or Telegram, the content of that communication is recorded.
• Third-Party Sources: In certain cases, we may receive information from third-party identity verification providers that we use for our KYC process.

Royal88 uses the personal information collected solely for legitimate purposes related to delivering our services to Malaysian players. The primary purposes include:

• Account Management: Creating and maintaining your Royal88 account, including processing registration, identity verification, and password management.
• Transaction Processing: Processing deposits and withdrawals via approved Malaysian payment methods, and maintaining accurate financial records.
• Service Provision: Enables you to access and use all games and services on Royal88 including slots, live baccarat, Sports Betting on the Malaysia Super League, EPL, badminton, and e-sports.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, and other security threats.
• Legal Compliance: To comply with applicable legal and regulatory requirements, including KYC and AML (Anti-Money Laundering) obligations.
• Service Improvement: Analysing usage patterns to enhance the platform experience and develop new features relevant to Malaysian players.
• Communications: Sending important service notifications, account updates, and (with your consent) relevant promotional offers.
• Customer Support: Enabling royal88's 24/7 support team to assist you effectively.

Royal88 does not sell or rent your personal data to any third party. However, under certain circumstances, we may need to share your information with the following parties:

• Payment Providers: Required transaction information is shared with approved payment providers such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and Malaysian banks via FPX to process your financial transactions.
• Game Service Providers: Required data is shared with third-party game providers (such as slots and live casino providers) to enable you to access their games through the Royal88 platform.
• Identity Verification Providers: KYC information is shared with accredited third-party identity verification services to meet compliance requirements.
• Legal Authorities: In cases where royal88 is required to do so by law or court order, we may disclose relevant information to the appropriate authorities.
• Professional Advisors: Lawyers, accountants, and other advisors bound by professional confidentiality obligations.

All third parties who receive your data from Royal88 are required to comply with data protection standards equivalent to or stricter than our own.

Royal88 implements comprehensive technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure:

Technical Security Measures

• 256-Bit SSL Encryption: All communication between your browser and Royal88 servers is encrypted using the latest TLS/SSL protocols.
• Data-at-Rest Encryption: Sensitive data stored in our databases is encrypted using the AES-256 algorithm.
• Multi-Layer Access Control: Only royal88 staff with a legitimate operational need may access your personal data, and every access is logged.
• Continuous Security Monitoring: Our systems are monitored 24/7 for suspicious activity, intrusion attempts, and other security threats.
• Regular Backups: Your data is regularly backed up to a separate secure location to prevent data loss.

Data Retention Period

Royal88 retains your personal data only for as long as necessary for the purposes outlined in this policy or as required by law:

Platform Royal88 uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you browse our website.

You can manage and delete cookies through your browser settings at any time. Please note, however, that disabling essential cookies may affect the functionality of the platform. Royal88.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the privacy principles we uphold, you have the following rights regarding your personal data at Royal88:

Royal88 does not direct any services towards individuals under the age of 18. We do not knowingly collect personal data from children.

We apply strict age verification measures during the registration process to prevent access by minors. Should we discover that a child's data has been collected without our knowledge, we will promptly delete that data and close the account in question.

Platform Royal88 may contain links to or integrations with third-party services. This Privacy Policy applies only to the website and services of Royal88 only.

When you access third-party websites or services through links on our platform — such as payment services like the DuitNow portal, Maybank2u, or CIMB Clicks — their privacy practices are governed by their own separate privacy policies, not ours.

Royal88 is not responsible for the privacy practices or content of such third-party websites. We encourage you to read the privacy policy of every third-party platform you use.

Royal88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technological developments.

When we make significant changes to this Privacy Policy, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a prominent notice on the royal88 homepage.
• Sending a notification via email to your registered address at least 7 days before the changes take effect.

Continued use of the platform Royal88 after the changes take effect constitutes your acceptance of the amended Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Royal88 manage your personal data, please contact us: